As the successful airline representation group, Dardania Travel Clients receive their full individual corporate identity with us over the world. Pure performance remuneration guarantees optimum results for our airline customers – without any risk. At us, all services are uniquely tailored to meet carrier needs, and traditional GSA (General Sales Agent) work has been modified so that it is more in line with airline management. Alongside the sales, marketing, call centre, and ticket fulfilment duties, other tasks – such as IT and network management, consulting, financial services, PR management, BSP/IBCS management, and yield optimisation – also find their way into the service portfolio. Service portfolio • Passenger sales • Consulting • Public Relations • Advertising • IBCS: IATA / BSP • Financial services • IT solutions

In the modern world, the environment of airports is gradually changing. The market offers more and more opportunities for airports to generate revenue through the non-aviation business segment. Especially the rising air traffic and growing passenger numbers establish significant business prospects for the general airport industry. It is the aim of Dardania to support airports in developing and implementing new business ideas and to thus become even more competitive on the national and international market. Service portfolio • Airline Acquisition • Traffic Flow Stimulation • Infrastructure Branding • Sales & Marketing • Market Research • Public Relations • Advertising • Reporting

Dardania Travel is the global leader in destination representation, which is why a growing number of accounts of all sizes have appointed Dardania as their partner representation company. Dardania brings added value to its clients by providing them with the following: • A unique international network of many offices in different countries • Offices in all major capital cities with direct access to markets and the best connections to the local travel trade and media • 20 years of international experience and credibility in the aviation & tourism industry • Only the best local people with extensive knowledge of their markets and tourism products • The best quality standards in terms of sales, marketing and public relation activities • A competitive advantage: the synergetic effect between our core business fields aviation and tourism • We are your cost-efficient, high-value outsourcing solution. Service Portfolio • Representation • Sales & marketing • Public relations • Advertising • E-commerce

Within its network Dardania represents various hotel clients, ranging from global chains and hotel collections to small individual hotels. Dardania is convinced that every property and every brand is different, which is why Dardania focuses on providing tailor-made services according to its clients’ needs. In addition, Dardania brings added value to its clients by providing them with the following: • A unique international network of 48 offices in 39 countries • Offices in all major capital cities with direct access to markets and the best connections to the local travel trade and media • Highest standards in modern technology and call centre facilities • 20 years of international experience and credibility in the aviation & tourism industry • Only the best local people with extensive knowledge of their markets and tourism products • The best quality standards in terms of sales, marketing and public relation activities • A competitive advantage: the synergetic effect between our core business fields aviation and tourism • We are your cost-efficient, high-value outsourcing solution. Service portfolio • Representation • Sales & marketing • Public relations • Advertising • E-commerce

Dardania represents a number of reputable cruise lines and has been able to bring them considerable added value. Our close relationships with airlines, airports and the travel trade and media provide our cruise line clients with new opportunities for business agreements and cooperation and thus lead to increased sales volume. Dardania variety of contacts in the tourism industry is where it differs from other marketing companies on the global market. Dardania brings added value to its clients by providing them with the following: • Offices in all major capital cities with direct access to markets and the best connections to the local travel trade and media • Highest standards in modern technology and call centre facilities • 10 years of international experience and credibility in the aviation & tourism industry • Only the best local people with extensive knowledge of their markets and tourism products • The best quality standards in terms of sales, marketing and public relation activities • A competitive advantage: the synergetic effect between our core business fields aviation and tourism • We are your cost-efficient, high-value outsourcing solution. Service portfolio • Repräsentation • Sales & Marketing • Public Relations • Advertising • E-commerce

Services • Representation • Sales & marketing • Public relations • Advertising • E-commerce • Clients • Case Studies • Contact Representation • Office facilities in prime locations in the city centre • Convenient access to consumers, trade, investors, government agencies & media • Office signage • Dedicated phone, fax and e-mail addresses • Record of inquiries • CRM and database maintenance • Warehousing • Mailing • Accounting & administration Sales & marketing • B2B marketing o Daily sales calls to key in-market trade & investment partners o Inbound / Outbound Trade / Investment Mission organization o Trade & investors training programs / seminars / workshops o Trade & investor promotion events o Field sales o Familiarisation trips o Road shows o Trade & investment fairs • B2C marketing o On-premise promotions / tastings / campaigns (hotels, restaurants, other on-premise partners) o Retail promotions • Government / Embassy / Customes Relations • Brand affinity marketing • Monthly or quarterly industry newsletter • Reporting • ROI analysis Public relations • Audiovisual, print & online media support • Press kit development • Press release programme • Ready-to-broadcast B-roll footage/sound bites • Media events & promotions • Media appointments at trade fairs/exhibitions • Media interviews • Media roundtables • Press conferences • Media familiarisation trips • Media evaluation • Reporting • ROI analysis • Web-based communication • Crisis communication Advertising • Advertising campaign planning • Messaging & advertising design • Corporate graphic design • Advertising purchasing & placement • Brochure development • Photography • Production E-commerce • Website planning & design • Language-specific content • Search engine optimisation (SEO) • Banner advertising • User generated content (UGC) • Social network promotions • Branding • Web analytics